Contact Information

Last updated: October 29, 2026

Contact OMNIA

Questions about pet-care products, existing orders, shipping, refunds, or returns? Email homniashopify@gmail.com.

Customer support hours: Monday–Friday, 9:00 AM–8:30 PM Spain local time (CET/CEST), which is approximately 3:00 AM–2:30 PM U.S. Eastern Time. We reply to emails within 2 business days, and usually sooner.

Order assistance

Include your order number, the email address used at checkout, and a short description of your issue. Do not email passwords or full payment card details.

Shipping and returns

Eligible U.S. orders receive free standard shipping. Consult our Shipping Policy for estimates and tracking information. Contact support before sending any products back; we will provide return instructions and a valid destination where a return is required. Our business address below is not an authorized customer return address.

Business identification

Trading name: OMNIA
Business owner: Álvaro Morales Murillo
NIF: 31899078X
Address: Calle Fontanilla, 14270 Hinojosa del Duque, Córdoba, Spain
Website: https://www.omniashop.es/
Email: homniashopify@gmail.com

Privacy requests

For privacy questions and applicable data-rights requests, email homniashopify@gmail.com and consult our Privacy Policy.